Week 6 (July 17 – July 23)

Monday, July 18   (6:30 P.M. – 8:30 P.M., Blackboard Collaborate) Optional Session
Online Office Hours	Every Monday evening, I will be holding Online Office Hours using the Blackboard Collaborate platform. You are invited to join us to discuss questions and issues concerning the class. Meet in the Drop In Room of the Blackboard Collaborate platform. Join the Kevin Trainor Office Hours breakout room. Please use a headset.

Wednesday, July 20   (6:30 P.M. – 9:00 P.M., Blackboard Collaborate) Class Session 6
Topics	Quality Management (Ch. 8) Human Resource Management (Ch. 9) Communications Management (Ch. 10)
Required Readings	Schwalbe: Chapter 8 (Quality Management) Schwalbe: Chapter 9 (Human Resource Management) Schwalbe: Chapter 10 (Communications Management) Chakravorty, S. S. (2011). The Babe Ruth effect. Industrial Engineer: IE, 43(3), 32-36.
Required Recordings	Lecture Video - Chapter 8 Lecture Lecture Video - Chapter 9 Lecture Lecture Video - Chapter 10 Lecture
Optional Quizzes	Schwalbe Chapter 8 Practice Quiz Quiz Activity Name: Schwalbe Chapter 8 Practice Quiz Schwalbe Chapter 9 Practice Quiz Quiz Activity Name: Schwalbe Chapter 9 Practice Quiz Schwalbe Chapter 10 Practice Quiz Quiz Activity Name: Schwalbe Chapter 10 Practice Quiz